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Join Our Slack Community forFirst-Level Support

Connect directly with Organogram engineers and HR experts in our active Slack community. Get real-time support, share experiences, and grow your expertise alongside fellow users.

Join Slack Community
Community Benefits

Why join our Slack community?

Get the support you need, when you need it, from experts and peers who understand your challenges.

Real-Time Support

Get immediate help from our engineers and HR experts during business hours

Community Network

Connect with other Organogram users, share experiences, and learn together

Technical Guidance

Direct access to our engineering team for technical questions and troubleshooting

Best Practices

Learn implementation tips, workflow optimizations, and industry insights

Early Access

Be the first to know about new features, updates, and beta testing opportunities

HR Expertise

Get guidance from our HR professionals on compliance, processes, and strategies

Support Types

Get the right help for every situation

Our community provides different levels of support depending on your needs and complexity.

Quick Questions

Usually within 30 minutes

Get fast answers for simple queries and clarifications

Examples:

  • How do I set up employee onboarding?
  • What's the best way to configure payroll?
  • Can you help with integration setup?

Technical Troubleshooting

Within 2-4 hours

Our engineers help diagnose and resolve technical issues

Examples:

  • API integration not working properly
  • Data synchronization issues
  • System performance optimization

HR & Compliance Guidance

Within 4-8 hours

Expert advice on HR processes and regulatory compliance

Examples:

  • Employment law compliance questions
  • Performance review best practices
  • Policy development guidance
Community Channels

Organized channels for focused discussions

Our community is organized into specialized channels to help you find the right conversations and expertise.

#general

500+ members

Main community discussion and announcements

#technical-support

200+ members

Get help with technical issues and integration questions

#hr-guidance

150+ members

HR best practices, compliance questions, and policy discussions

#feature-requests

300+ members

Share ideas and vote on new features you'd like to see

#success-stories

100+ members

Share your wins and learn from other organizations' experiences

#announcements

All members

Official updates, release notes, and important notifications

Community Stories

Hear from our community members

"The Slack community has been invaluable for our implementation. Getting real-time help from both engineers and other users made our onboarding so much smoother."
Sarah Chen
HR Director
TechStart Inc.
"I love how responsive the Organogram team is in the community. They don't just answer questions - they provide context and best practices that help us optimize our workflows."
Michael Rodriguez
Operations Manager
GrowthCorp
"The peer support in this community is amazing. Learning from other organizations' experiences has helped us avoid common pitfalls and implement more effective processes."
Emily Watson
People Operations Lead
InnovateLabs
FAQ

Frequently Asked Questions

Everything you need to know about joining and participating in our Slack community.

Ready to join our community?

Get instant access to expert support, connect with fellow users, and accelerate your success with Organogram. Join hundreds of professionals who are already part of our thriving community.

Free to join
Real-time support
Active community